Our Story
Metro Toyota partnered with DCR Systems LLC, in 2005 to build a 12,000 square foot facility and operate one of the most advanced collision repair facilities in the world, featuring our patented, lean-based production process.
Metro Accident Repair Center has the unique designation of being a Toyota Certified Collision Center. We earned this designation by having met strict benchmarks and excellence standards set by the manufacture. These items span from customer satisfaction, technician training and certification, shop productivity, tools and equipment, process efficiency, safety, and environmental considerations. This means, we at Metro Accident Repair Center, have the training and the knowledge to deliver a 100% factory certified repair back to you.
Utilizing a DCR patented process consisting of lean manufacturing principles, we possess world class equipment, technology, and software to keep up with the ever-changing complexities of collision repair. Our team members are continuously trained and certified, enabling them to provide a high level of consistent service and quality.
Our renowned customer support goes above and beyond collision repair to give our customer’s an exceptional experience and peace of mind. We handle all communications with insurance providers, reserve rental vehicles, provide repair status updates, and provide towing assistance. We also provide a 24-hour phone service that is ready to assist you in any need.
At Metro Accident Repair Center, we repair all makes and models of vehicles. We are proud to service the local areas of Brook Park and the greater Cleveland area.
Our Promise
We promise:
To Deliver a World Class Customer Experience while Repairing Your Vehicle Using Vehicle Specific Manufacturer Procedures
A Guaranteed Completion Date that Eliminates the Guesswork
Verified & Documented Quality Assurance for Each Step in the Repair Process
Lifetime Written Warranty on Service and Parts